Smart connected products can make downtime a thing of the past, delivering concrete financial benefit to your customer’s bottom line, and yours too.
When your product fails, your customers feel it first. Operational interruptions. Reduced output. Spoilage. Schedule delays. Whatever the flavor, product downtime translates directly to cost. That means operational and financial impact for your customers, and negative repercussions for you, your brand and your business. No one wants that.
Smart connected products minimize or eliminate costly product outages by detecting impending failures before they happen. Intelligent algorithms spot problems early and can send alerts, suggest quick fixes, or automatically lighten the load to prevent breakdowns.
Connecting your product to prevent downtime doesn’t just make your product better and your customers more satisfied. Downtime prevention is something you can charge for. In many cases, eliminating outages generates enough business value for customers for them to justify signing up to an ongoing subscription program.
The more important your product is, the less your customer can afford for it to go on strike! When your product breaks, some part of your customer’s operation comes screeching to a halt. Costs can mount up rapidly from lost productivity, reduced output, spoiled inventory and more.
The good news is that you and your product are suddenly top of mind for your customer.
The bad news is that it’s not for good reasons. Even after the problem is fixed, the reputational damage persists. Depending on how your customer contracts are structured, you may accrue liabilities in credits or make goods. And while the impact on future sales may take a while to show up, it’s more than likely lurking below the water line.
Smart connected products can make downtime a relic of the past.
The cloud can remotely monitor your connected product’s health, watching for sensor readings that drift outside normal ranges, performance problems, and signs that something’s about to fail.
When the cloud detects an emerging issue, it can automatically notify the right people and direct them to resolve it — whether that's scheduling a service call, pulling a unit offline, or reducing load until maintenance arrives.
Based on historical sensor data characterizing healthy vs. unhealthy operational states, AI can generate profiles for predicting different failure modes and can determine the most successful mitigation strategies.
When your connected product reduces or prevents downtime, you generate business value for your customer. No more lost productivity, reduced output or spoiled inventory. Instead, increased service continuity contributes directly to their bottom line.
Blues helps you securely connect your products to continuously monitor their health and reduce or prevent downtime for your customers.
Blues’ easy-to-use, all-in-one device-to-cloud system takes care of all the heavy lifting so you can focus on what’s special about your product. Get your prototype online in days. Run successful pilots. Accelerate the launch of your new downtime prevention service.
Blues lets you cost-effectively create and operate your downtime prevention offering, with no surprises. No big upfront costs, no carrier contracts, no hidden fees. Our business model is designed to work with and supports yours as you grow.
We designed our device-to-cloud system to make it easy for our customers to manage their customers, from both a technical and a business standpoint. Scale with confidence with every machine you bring online and every customer you add.
Increase uptime by remotely monitoring the condition of your connected products so you can act before a failure occurs. Data-driven predictive maintenance eliminates costly outages, increases customer satisfaction and boosts everyone's P&L.
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Improve energy management by connecting your products to gain real-time visibility, generate predictive insights, and enable your own automated controls. Reduce energy consumption, improve equipment efficiency and lower costs, while increasing sustainability and meeting compliance needs.
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Eliminate costly and unnecessary truck rolls by connecting your products to deliver real-time visibility into when maintenance or top ups are actually needed, instead of on a fixed schedule. Increase customer satisfaction with proactive, data-driven, perfectly-timed service visits. Learn more about how Blues eliminates unnecessary truck rolls.
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Connect your products to enhance safety and security through continuous monitoring, event detection, and automated alerts. Protect people, vehicles, cargo, and operations. Cost-effectively meet safety regulations and prove compliance. Learn more how Blues enhances safety and security.
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Reduce theft and eliminate spoilage by connecting your products with uninterrupted global coverage, using sensor telemetry and real-time location to protect equipment and inventory. Avoid these preventable and costly losses which disrupt operations. Learn more about how Blues helps reduce theft and reduces spoilage.
Learn moreWhether you're focused on preventing outages, maximizing uptime, or avoiding costly failures – or all three! – we're ready to chat or help you dive right in.
